BOAF Willow Jacket - Cream
Small | Medium | Large | XLarge | |
Chest in cm | 92 | 96 | 100 | 108 |
Shoulder in cm | 37 | 38 | 39 | 40 |
Back length in cm | 60 | 60 | 60 | 60 |
Sleeve length in cm | 62 | 62 | 63 | 63 |
A vigorous shake outside is suggested to free any loose fur fibres. Loss of fur will settle & eventually stop after a few wears. This loss of fur is simply due to the production process and will not impact the fluff and fullness of the actual garment.
Sustainability:
With a conscious commitment on longevity, our brand believes in beautiful classic pieces and ethical production to create a wardrobe based on simple designs that last a lifetime.
With a clear focus on respect for our environment, all our pieces are carefully handcrafted with high quality production as our priority. The use of by-product feathers & fur is to ensure minimising waste control and protect our environment. The ability to recycle and recreate surplus product of the food trade into timeless luxury fashion is somewhat rewarding and comforting.
We are proud to work in close connection with our suppliers to ensure the importance of safe practice sourcing while working under the requirements set by the International Fur Federation.
For delivery within New Zealand, we aim to dispatch orders within 1-2 working days. Please contact us if you have any questions regarding shipping times or if you require an item for a certain date.
Please note we cannot deliver to PO Boxes.
For Click & Collect, we will contact you when your order is ready.
Location | Carrier | Time | Charges |
New Zealand | Aramex |
Estimate 2-3 working days |
Free on orders $200 and over |
New Zealand | Aramex | Estimate 2-3 working days | $10 on orders under $200 |
Australia | NZ Post | Estimate 5-7 working days | Free on orders over $200 |
Australia | NZ Post | Estimate 5-7 working days | $25 on orders under $200 |
REFUNDS AND RETURNS
CHANGE OF MIND
At Shop 9 we are happy to exchange, or issue a credit note in accordance with the following conditions:
- Will exchange or issue a credit note within 48 hours of receiving purchase. - Please note courier charges will be deducted from credit note for online purchases.
- Upon returning the garment, you must provide a ‘proof of purchase’, therefore being a tax invoice or credit or bank card statement.
- Please note we do not refund for special orders, however we may issue you a Shop 9 credit note that is valid for six months from the date of issue.
- Garments returned must be in new condition and unworn to be accepted as a return. Tags must remain attached to the garment.
- All shoes are to be tried on a carpeted surface before wear. The shoe Box it came in and other packaging must accompany the garments.
SALE ITEMS
Sale items cannot be refunded, returned or exchanged.
FAULTY ITEMS
If you notice a garment is faulty, please notify us immediately
We will:
- Repair or replace.
- If we are unable to replace or repair we will issue you a Shop 9 credit for the price of the garment.
- We are unable to replace or repair garments that are a result of wear and tear.
SHOP 9 GIFT VOUCHER
- The Voucher cannot be redeemed for cash.
- Shop 9 Gift Vouchers can be redeemed at any Shop 9 store and on our online store